Terms and Conditions

Terms and Conditions

These Terms and Conditions apply to purchases made through the Prestigehouse online store. By placing an order on our website, customers agree to the terms applicable to their purchase.

Products and Information

We aim to provide accurate descriptions, images, prices and availability information for the products offered on our website. Product information may be updated when necessary.

Prices and Payment

The applicable price is the price displayed on the website at the time the order is placed. Any applicable shipping costs are communicated according to our Shipping Policy and during the ordering process.

Orders are processed using the payment methods made available on our website.

Orders

Customers are responsible for providing accurate and complete information when placing an order. We may contact customers when additional information is required to process an order.

Shipping

Shipping conditions and costs are described in our Shipping Policy. Customers should review this information before completing an order.

Returns and Refunds

Returns, withdrawal rights and refunds are handled according to our Return & Refund Policy and applicable consumer protection laws.

Product Availability

All orders are subject to product availability. If an ordered product cannot be supplied, the customer will be informed and the appropriate solution or refund will be provided where applicable.

Liability

Nothing in these Terms and Conditions excludes or limits any rights or remedies that cannot legally be excluded or limited under applicable consumer protection law.

Privacy

Personal information is handled according to our Privacy Policy and applicable data protection requirements.

Contact

If you have questions about these Terms and Conditions or an order, please contact Prestigehouse using the contact information provided on our website.

Changes to These Terms

These Terms and Conditions may be updated when necessary. The version published on our website at the time of purchase applies to the relevant order, subject to applicable law.