Cookie Policy

At Prestige House, we use cookies and similar technologies on prestigeehouse.com (the “Website”) to ensure that our Website functions properly, improve your browsing experience, understand how visitors use our Website and, where applicable, provide relevant marketing and advertising.

This Cookie Policy explains what cookies are, how we use them and how you can manage your cookie preferences.

1. What Are Cookies?

Cookies are small text files that are stored on your computer, smartphone, tablet or other device when you visit a website.

Cookies allow a website to recognise your device and remember certain information about your visit, such as your preferences, shopping cart contents or login status.

Some cookies are necessary for the Website to function properly, while others are used for analytics, personalisation or marketing purposes.

2. Who We Are

The Website is operated by:

Prestige House
Legal name: Prestige House
Address: Neuhauser Straße 18, 80331 München, Germany
Phone: +4915220070000
Email: customersservice@prestigeehouse.com
Website: prestigeehouse.com

3. How We Use Cookies

We may use cookies for the following purposes:

3.1 Strictly Necessary Cookies

These cookies are necessary for the basic operation and security of the Website.

They may be used to:

• Keep products in your shopping cart
• Process your checkout
• Maintain your session
• Remember essential settings
• Secure your account
• Prevent fraudulent activity
• Maintain the technical functionality of the Website

These cookies are generally necessary for providing the service you have requested and may not require consent under applicable law.

3.2 Preference Cookies

Preference cookies allow the Website to remember choices you make, such as:

• Language preferences
• Region or country
• Currency preferences
• Display preferences
• Other settings that improve your browsing experience

Where required by law, these cookies will only be used after obtaining your consent.

3.3 Analytics Cookies

Analytics cookies help us understand how visitors interact with our Website.

They may allow us to understand:

• Which pages are visited
• How visitors navigate the Website
• How long visitors spend on different pages
• Which products or sections are most frequently viewed
• How we can improve Website performance and usability

Analytics cookies that are not covered by an applicable legal exemption will only be activated after obtaining your consent.

3.4 Marketing and Advertising Cookies

Where applicable, marketing cookies may be used to:

• Measure advertising performance
• Understand interactions with advertisements
• Provide more relevant advertising
• Measure conversions
• Limit the frequency with which an advertisement is displayed

Marketing and advertising cookies that require consent will not be activated before you have provided your consent.

3.5 Third-Party Cookies

Some cookies may be placed by third-party services that appear on or support our Website.

Depending on the services we use, these third parties may include payment providers, analytics providers, advertising platforms, security services or other technology providers.

Third-party cookies are subject to the privacy policies of the relevant third parties.

4. Cookies Used by Our Online Store

Because Prestige House operates an online store, certain cookies may be required to provide e-commerce functionality.

These may include cookies that:

• Remember the contents of your shopping cart
• Allow products to remain in your cart while you browse
• Support the checkout process
• Maintain your customer session
• Remember essential account information
• Support payment and security functions

Without certain necessary cookies, some parts of the online store may not function correctly.

5. Your Cookie Consent

When you first visit our Website, you may be presented with a cookie consent banner allowing you to manage cookies according to their purpose.

Where consent is legally required, non-essential cookies will not be activated until you provide your consent.

You should be able to:

• Accept cookies
• Reject non-essential cookies
• Select individual cookie categories
• Change your preferences later

Consent must be freely given, specific, informed and unambiguous.

6. How to Change or Withdraw Your Consent

You can change or withdraw your cookie preferences at any time through the cookie settings available on our Website, where such functionality is provided.

Withdrawing consent should be as easy as giving consent.

You may also control or delete cookies through your browser settings.

Please note that disabling certain cookies may affect the functionality of the Website, including shopping cart, checkout or account features.

7. Browser Cookie Settings

Most web browsers allow you to control cookies through their settings.

You can generally:

• View stored cookies
• Delete cookies
• Block cookies
• Allow cookies from selected websites
• Block third-party cookies

If you disable cookies through your browser, certain Website functions may not operate correctly.

8. Cookie Duration

Cookies may be either:

Session cookies: These are temporary cookies that are deleted when you close your browser.

Persistent cookies: These remain on your device for a defined period or until you delete them manually.

The retention period depends on the purpose and type of cookie.

Where applicable, we will provide information about the duration of cookies through our cookie consent tool.

9. Personal Data and Cookies

Some cookies may involve the processing of personal information.

Where personal data is processed through cookies, such processing is carried out in accordance with applicable data protection legislation and our Privacy Policy.

You can read our Privacy Policy to learn more about how Prestige House collects, uses and protects personal information.

10. Third-Party Services

Our Website may use third-party services that place or read cookies or similar technologies.

These services may include, where applicable:

• Payment services
• Analytics services
• Advertising services
• Security services
• Social media services
• Website performance services

The exact services and cookies used on the Website may change over time.

Where third-party cookies require consent, they will only be activated in accordance with applicable law and your cookie preferences.

11. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect:

• Changes to the cookies we use
• Changes to our Website
• Changes to third-party services
• Changes in applicable laws or regulations
• Changes to our business practices

The updated version will be published on this page with a revised “Last updated” date.

12. Contact Us

If you have any questions about this Cookie Policy or how we use cookies, please contact us:

Prestige House
Legal name: Prestige House
Address: Neuhauser Straße 18, 80331 München, Germany
Phone: +4915220070000
Email: customersservice@prestigeehouse.com
Website: prestigeehouse.com

End of Cookie Policy